STUDENT MENTORING CALL
CANCELLATION POLICY
Suitability for lash extensions: Please note that lash extensions are not suitable for everyone. Lashes can only be applied to healthy natural lashes. If you arrive at your appointment with lashes that are not suitable you will not be refunded. Please send a picture or video of your lashes to lashedbybrina@hotmail.com or @lashed_bybrina on Instagram, if you are unsure about your lashes. Lashes are not suitable for sparse, short, damaged or very curly lashes. Lash extensions are not suitable for pregnant ladies. Rescheduling/cancellation policy: Bookings are non-refundable. Appointments can be rescheduled 48 hours in advance but no later than this. Refunds are not given for late cancellations or arrival after 15 minutes. Please arrive on time as after 15 minutes appointments will be cancelled and full payment will be lost. Infills: Infills are for 50% of lashes remaining on each eye. If you arrive with less than an infill remaining you will be asked to pay the difference between an infill and full set. Infills cannot be on another lash technicians work. Full set price will be charged for lashes under 50%. Kindly disclose any eye-conditions/treatments/medications that can interrupt the treatment. Lash extensions are not suitable for pregnant ladies. On the day of your appointment: Please arrive on time to your appointment. Late appointments after 15 minutes will be cancelled. Exceptions cannot be made for traffic/delays unfortunately. Please arrive with no eye make up and disclose if you have previous lashes that need to be removed beforehand. Please note that all lashes are different and the final set is dependant on the condition of your lashes before the treatment. If you are unsure about your suitability please leave a message on the contact page. After your appointment: Aftercare instructions and a brush will be provided. The duration of lash retention is dependent on your own lash cycle and aftercare. 50% of lashes should be remaining after 2/3 weeks. The lash technician holds no responsibility for after the treatment. Bookings are non-refundable. Please tag and send pictures/videos of your lashes after your treatment and throughout having lash extensions!